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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Table of contents 1 Features Identifying hardware ..........................1 Components ............................2 Top components ........................2 TouchPad ......................2 Lights ........................3 Buttons and speakers ..................5 Keys ........................6 Display ........................ 7 Front components ........................ 8 Rear component ........................8 Right-side components ......................
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Cannot connect to a preferred network ................23 Network icon is not displayed .................... 23 Current network security codes are unavailable ..............23 WLAN connection is very weak ..................24 Cannot connect to the wireless router ................24 Using the modem (select models only) ....................25 Connecting a modem cable ....................
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4 Multimedia Multimedia features ..........................40 Identifying your multimedia components ................41 Adjusting the volume ......................42 Using the media activity hotkeys ..................43 Multimedia software ........................... 44 Using DVD Play software ....................44 Using other preinstalled multimedia software ..............44 Installing multimedia software from a disc .................
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Using external AC power ........................60 Connecting the AC adapter ....................61 Testing an AC adapter ....................... 62 Using battery power ........................... 63 Finding battery information in Help and Support ............... 63 Using Battery Check ......................63 Displaying the remaining battery charge ................64 Inserting or removing the battery ..................
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Playing a CD, DVD, or BD ....................76 Configuring AutoPlay ......................77 Changing DVD region settings ..................77 Observing the copyright warning ..................78 Copying a CD or DVD ......................78 Creating (burning) a CD or DVD ..................79 Removing an optical disc (CD, DVD, or BD) ..............80 Removing the optical drive ....................
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Changing the language of Setup Utility ................103 Navigating and selecting in Setup Utility ................103 Displaying system information ..................104 Restoring default settings in Setup Utility ................ 104 Exiting Setup Utility ......................105 Setup Utility menus .......................... 105 Main menu ........................105 Security menu ........................
Features Identifying hardware To see a list of hardware installed in the computer, follow these steps: Select Start > Control Panel > System and Security. Then, in the System area, check Device ▲ Manager. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows®...
Components Top components TouchPad Component Description ● TouchPad light White: TouchPad is enabled. ● Amber: TouchPad is disabled. TouchPad* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse. TouchPad on/off button Enables/disables the TouchPad.
Lights Component Description Caps lock light On: Caps lock is on. Power lights (2)* ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Wireless light Blue: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth®...
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Component Description Drive light Blinking: The hard drive or optical drive is being accessed. *The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed. Chapter 1 Features...
Buttons and speakers Component Description Speakers (2) Produce sound. Power button* ● When the computer is off, press the button to turn on the computer. ● When the computer is on, briefly press the button to initiate Sleep. ● When the computer is in the Sleep state, briefly press the button to exit Sleep.
Keys Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key. Windows logo key Displays the Windows Start menu. Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
Display Component Description Internal display switch Turns off the display if the display is closed while the computer is turned on. Integrated webcam light (select models only) On: The integrated webcam is in use. Integrated webcam (select models only) Records video and captures still photographs. Internal microphone Records sound.
Front components Component Description ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. Battery light ● On: A battery is charging. ● Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level.
Right-side components Component Description Optical drive light Blinking: The optical drive is being accessed. Optical drive Reads and writes to optical discs. USB ports (2) Connect optional USB devices. RJ-11 (modem) jack (select models only) Connects a modem cable. Power connector Connects an AC adapter.
Left-side components Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. External monitor port Connects an external VGA monitor or projector.
Bottom components Component Description Hard drive bay Holds the hard drive and, on select models, the wireless LAN (WLAN) device. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
Wireless antennas At least 2 antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions.
Additional hardware components Component Description Power cord* Connects an AC adapter to an AC outlet. AC adapter Converts AC power to DC power. Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by country or region. Components...
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. ● Service tag—Provides important information, including the following: ◦ Product name (1). This is the product name affixed to the front of your notebook. ◦...
Wireless, local area network, and modem Using wireless devices Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
Identifying wireless and network status icons Icon Name Description Wireless (connected) Identifies the location of the wireless lights and the wireless buttons on the computer. Also identifies the HP Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on.
Using HP Wireless Assistant A wireless device can be turned on or off using HP Wireless Assistant. If a wireless device is disabled by Setup Utility, it must be reenabled by Setup Utility before it can be turned on or off using Wireless Assistant.
Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably. ●...
Protecting your WLAN Because the WLAN standard was designed with only limited security capabilities—basically to foil casual eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are vulnerable to well-known and well-documented security weaknesses. WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous.
Connecting to a WLAN To connect to the WLAN, follow these steps: Be sure that the WLAN device is on. If it is on, the wireless light is on. If the wireless light is off, press the wireless button. NOTE: On some models, the wireless light is amber when all wireless devices are off.
Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ●...
Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ●...
Cannot connect to a preferred network Windows can automatically repair a corrupted WLAN connection: ● If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your network device and attempts to reconnect to one of the preferred networks.
If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow the steps below to connect to the network: Select Start > Control Panel > Network and Internet > Network and Sharing Center. In the left panel, click Manage wireless networks.
Using the modem (select models only) The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (included with select models only). In some countries, a country-specific modem cable adapter (included with select models only) is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem.
Connecting a country-specific modem cable adapter Telephone jacks vary by country. To use the modem and the modem cable (included with select models only) outside the country in which you purchased the computer, you must obtain a country-specific modem cable adapter (included with select models only). To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps: Plug the modem cable into the modem jack (1) on the computer.
Adding new locations when traveling By default, the only location setting available to the modem is a location setting for the country in which you purchased the computer. As you travel to different countries, set the internal modem to a location setting that meets the operating standards of the country in which you are using the modem.
Solving travel connection problems If you experience modem connection problems when using the computer outside of the country in which you purchased it, try the following suggestions. ● Check the telephone line type. The modem requires an analog, not a digital, telephone line. A line described as a PBX line is usually a digital line.
Clear the check box for Wait for dial tone before dialing. Click OK twice. Connecting to a local area network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer.
Pointing devices and keyboard Using the TouchPad The following illustration and table describe the computer TouchPad. Component Description ● TouchPad light White: TouchPad is enabled. ● Amber: TouchPad is disabled. TouchPad* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse.
Setting TouchPad preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings. Connecting an external mouse You can connect an external USB mouse to the computer using one of the USB ports on the computer.
Using keyboard hotkeys Hotkeys are combinations of the key (1) and either the key (2) or one of the function keys (3) or one of the navigation keys (4). The icons on the through keys represent the hotkey functions. Hotkey functions and procedures are discussed in the following sections.
To use a hotkey command on the computer keyboard, follow either of these steps: ● Briefly press the key, and then briefly press the second key of the hotkey command. – or – ● Press and hold down the key, briefly press the second key of the hotkey command, and then release both keys at the same time.
Opening the Print Options window Press fn+f2 to open the Print Options window of the active Windows application. Opening a Web browser Press fn+f3 to open your Web browser. Until you have set up your Internet or network services, the fn+f3 hotkey opens the Windows Internet Connection Wizard.
Initiating Sleep CAUTION: To reduce the risk of information loss, save your work before initiating Sleep. Press fn+f5 to initiate Sleep. When Sleep is initiated, your information is stored in system memory, the screen is cleared, and power is conserved. While the computer is in the Sleep state, the power lights blink. The computer must be on before you can initiate Sleep.
Playing, pausing or resuming an audio CD or a DVD fn+f9 hotkey functions only when an audio CD or a DVD is inserted: ● If the audio CD or the DVD is not playing, press fn+f9 to begin or resume the play. ●...
Using keypads The computer has an embedded numeric keypad and also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Component Description Enables/disables the embedded numeric keypad when pressed in combination with the num lk key.
Using the embedded numeric keypad The 15 keys of the embedded numeric keypad can be used like the keys on an external keypad. When the embedded numeric keypad is turned on, each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.
Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard.
Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer includes the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ●...
Identifying your multimedia components Component Description Webcam light (select models only) Turns on when video software accesses the webcam. Webcam (select models only) Records video and captures still photographs. Internal microphone Records sound. Speakers (2) Produce sound. Volume mute hotkey (home) Mutes and restores speaker sound when pressed in combination with the key.
Adjusting the volume You can adjust the volume using the following controls: ● Computer volume hotkeys—A combination of the (1) key and either the home (2), pg up (3), or pg dn (4) keys on the right side of the keyboard: Computer volume hotkeys: ◦...
Under Behaviors, select Show icon and notifications for the Volume icon. Click OK. ● Program volume control: Volume can also be adjusted within some programs. Using the media activity hotkeys A media activity hotkey is a combination of the key (1) and a function key (2). ●...
Multimedia software Your computer includes preinstalled multimedia software that allows you to play music and watch movies. The following sections provide details about DVD Play and other preinstalled multimedia software. Using DVD Play software DVD Play turns your computer into a mobile entertainment center. With DVD Play, you can enjoy music and DVD movies.
Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphone or connect an external microphone ● Download music from the Internet ●...
NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Video Your computer enables you to use a variety of video features: ●...
Connecting an HDMI device The computer includes an HDMI (High Definition Multimedia Interface) port. The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. The computer can support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported external display.
Configuring audio for HDMI To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows: Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices.
Webcam (select models only) Your computer may include an integrated webcam, located at the top of the display. The webcam is an input device that allows you to capture and share video. Preinstalled CyberLink YouCam software provides new features that expand the webcam experience. To access the webcam and CyberLink YouCam software, select Start >...
Adjusting webcam properties You can adjust webcam properties using the Properties dialog box, which is accessible from various programs that use the webcam, usually from a configuration, settings, or properties menu: ● Brightness—Controls the amount of light that is incorporated into the image. A higher brightness setting creates a brighter image;...
Troubleshooting The following sections describe several common issues and resolutions. The optical disc tray does not open for removal of a CD, DVD, or BD Insert the end of a paper clip (1) into the release access in the front bezel of the drive. Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it stops.
The computer does not detect the optical drive If Windows does not detect an installed device, the device driver software may be missing or corrupted. If you suspect that the optical drive is not being detected, verify that the optical drive is listed in the Device Manager utility.
A disc does not play ● Save your work and close all open programs before playing a CD or a DVD. ● Log off the Internet before playing a CD or a DVD. ● Be sure that you insert the disc properly. ●...
A DVD movie stops, skips, or plays erratically ● Clean the disc. ● Conserve system resources by trying the following suggestions: ◦ Log off the Internet. ◦ Change the color properties of the desktop: 1. Right-click on a blank area of the computer desktop, and select Screen resolution. 2.
A DVD playing in Windows Media Player produces no sound or display Use DVD Play to play a DVD. DVD Play is installed on the computer, and is also available from the HP Web site at http://www.hp.com. A device driver must be reinstalled Remove any discs from the optical drive.
Obtaining the latest HP device drivers Open your Web browser, go to http://www.hp.com/support, and select your country or region. Click the option for software and driver downloads, type your computer model number in the search box, and then press enter. –...
Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.
● Press a key on the keyboard. ● Activate the TouchPad. When the computer exits Sleep, the power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen.
Using power plans A power plan is a collection of system settings that manages how the computer uses power. Power plans can help you conserve power or maximize performance. You can change power plan settings or create your own power plan. Viewing the current power plan Click the battery meter icon in the notification area, at the far right of the taskbar.
Using external AC power External AC power is supplied through one of the following devices: WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ●...
Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from the computer).
Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer will not turn on. ● The display does not turn on. ● The power light is off. To test the AC adapter: Remove the battery from the computer.
Using battery power When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. When the computer is plugged into external AC power, the computer runs on AC power. If the computer contains a charged battery and is running on external AC power supplied through the AC adapter, the computer switches to battery power if the AC adapter is disconnected from the computer.
Displaying the remaining battery charge Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar. ▲ Inserting or removing the battery CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent loss of information, initiate Hibernation or shut down the computer through Windows before removing the battery.
Pivot the battery (2) upward and remove the battery from the computer (3). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, or an optional expansion product.
Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power. Maximum discharge time gradually shortens, as the battery storage capacity naturally degrades. Tips for maximizing battery discharge time: ● Lower the brightness on the display. ●...
Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available Connect one of the following devices: ▲...
Calibrating a battery Calibrate a battery under the following conditions: ● When battery charge displays seem inaccurate ● When you observe a significant change in battery run time Even if a battery is heavily used, it should not need to be calibrated more than once a month. It is also not necessary to calibrate a new battery.
Step 3: Discharge the battery The computer must remain on while the battery is being discharged. The battery can discharge whether or not you are using the computer, but the battery will discharge faster while you are using it. ● If you plan to leave the computer unattended during the discharge, save your information before beginning the discharge procedure.
Click OK. Click Save changes. Conserving battery power ● Select Start > Control Panel > System and Security > Power Options > Power saver. ● Turn off wireless and local area network (LAN) connections and exit modem applications when you are not using them.
Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ●...
Drives Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.
Optical drive Your computer includes an optical drive that expands the functionality of the computer. Identify what kind of device is installed in your computer to see its capabilities. The optical drive allows you to read data discs, play music, and watch movies. If your computer includes a Blu-ray Disc ROM Drive, then you can also watch high-definition video from disc.
Using optical discs An optical drive supports optical discs. Your optical drive can read standard CD and DVD discs, and if it is a Blu-ray Disc ROM Drive, it can also read Blu-ray Discs (BDs). These discs store information, such as music, photos, and movies. DVDs have a larger storage capacity than CDs, and BDs have the largest capacity of all.
Selecting the right disc An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to store digital data, are also used for commercial audio recordings and are convenient for your personal storage needs. DVDs and BDs are used primarily for movies, software, and data backup purposes. DVDs and BDs are the same form factor as CDs, but DVDs have 6 to 7 times the storage capacity of CDs, and BDs have 5 to 6 times the storage capacity of DVDs.
LightScribe DVD+R discs Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive and LightScribe software, you can write data to the disc and then add a designer label to the outside of the disc.
Configuring AutoPlay Select Start > Default Programs > Change AutoPlay settings. Confirm that the Use AutoPlay for all media and devices check box at the upper left of the computer screen is selected. Click Choose a default, and then select one of the available options for each media type listed. Click Save.
Observing the copyright warning It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright- protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes. CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines: Before writing to a disc, connect the computer to a reliable external power source.
Creating (burning) a CD or DVD If your computer includes a CD-RW, DVD-RW, or DVD±RW optical drive, you can use software such as Windows Media Player or CyberLink Power2Go to burn data and audio files, including MP3 and WAV music files. To burn video files to a CD or DVD, use MyDVD. Observe the following guidelines when burning a CD or DVD: ●...
Removing an optical disc (CD, DVD, or BD) Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc.
Removing the optical drive The optical drive can be removed to reduce the weight of the computer: Save your work. Shut down the computer and close the display. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
Reconnect external power and external devices. Turn on the computer. Using external drives Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port on the computer or on an optional expansion product.
Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently. After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete.
Replacing the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
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Remove the 3 hard drive screws. Pull the hard drive tab to the left (1), and then lift the hard drive away from the computer (2). To install a hard drive: Insert the hard drive into the hard drive bay (1). Replacing the hard drive...
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Slide the hard drive to the right until it snaps into place (2). Replace the 3 hard drive screws. Align the tabs (1) on the hard drive cover with the notches on the computer. Close the cover (2). Chapter 6 Drives...
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Tighten the hard drive cover screws (3). Replacing the hard drive...
External devices and external media cards Using a USB device A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer or to an optional expansion product. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.
Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove a USB device. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.
Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ●...
Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.
Memory modules The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.
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Lift the memory module compartment cover (2) away from the computer. If you are replacing a memory module, remove the existing memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
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CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. Align the notched edge (1) of the memory module with the tab in the memory module slot. With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module (2) into the memory module slot until it is seated.
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Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer.
Security Protecting the computer Standard security features provided by the Windows® operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks. Follow the procedures in this guide to use the following features: ●...
Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in the non-Windows Setup Utility preinstalled on the computer. CAUTION: To prevent being locked out of the computer, record each password you set.
Setting passwords in Setup Utility Password Function Administrator password* ● Protects access to Setup Utility. ● After this password is set, it must be entered each time you access Setup Utility. CAUTION: If you forget your administrator password, you cannot access Setup Utility. ●...
Your changes go into effect when the computer restarts. Entering an administrator password At the Enter Password prompt, type your administrator password, and then press enter. After 3 unsuccessful attempts to enter the administrator password, you must restart the computer and try again. Power-on password Your power-on password prevents unauthorized use of the computer.
Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused.
Installing critical security updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.
Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences.
Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. Open Setup Utility by turning on or restarting the computer.
Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”...
Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press to return to the menu display. Then use the arrow keys to select Exit >...
System Configuration menu Select To do this Language Support Change the language of Setup Utility. Button Sound (select models only) Enable/disable the capacitive button tapping sound. Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology. Processor C6 State (select models only) Enable/disable the processor C6 sleep state.
Software updates Updated versions of the software provided with your computer may be available on the HP Web site. Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
Updating the BIOS To update the BIOS, first determine what BIOS version you currently have and then download and install the new BIOS. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.
Downloading a BIOS update CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power or connected to an optional power source.
Updating programs and drivers To download and install software other than a BIOS update, follow these steps: To use the HP Web site: Open your Web browser, go to http://www.hp.com/support, and select your country or region. Click the option for software and driver downloads, type your computer model number in the Search box, and then press enter.
Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ●...
Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time. Handle these discs carefully and keep them in a safe place.
Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically.
Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer.
Using system restore points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.