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Compaq ProLiant Series Manuals
Manuals and User Guides for Compaq ProLiant Series. We have
7
Compaq ProLiant Series manuals available for free PDF download: Troubleshooting Manual, Integration Notes, Appendix, White Paper, Hardware Manual, Instructions Manual
Compaq ProLiant Series Troubleshooting Manual (188 pages)
HP ProLiant Servers Troubleshooting Guide
Brand:
Compaq
| Category:
Server
| Size: 4.36 MB
Table of Contents
Troubleshooting Guide
1
Table of Contents
3
Introduction
9
What's New
9
Revision History
9
375445-Xx7 (November 2008)
9
375445-Xx6 (September 2007)
10
375445-Xx5 (June 2006)
10
375445-Xx4 (May 2006)
11
375445-Xx3 (September 2005)
11
Getting Started
12
HP Proliant 100 Series Server Troubleshooting Information
12
How to Use this Guide
12
Pre-Diagnostic Steps
13
Important Safety Information
13
Warnings and Cautions
14
Electrostatic Discharge
15
Preventing Electrostatic Discharge
15
Grounding Methods to Prevent Electrostatic Discharge
15
Symptom Information
16
Prepare the Server for Diagnosis
16
Common Problem Resolution
17
Loose Connections
17
Service Notifications
17
Firmware Updates
17
DIMM Handling Guidelines
18
Hard Drive Guidelines
18
SAS and SATA Hard Drive Guidelines
18
SCSI Hard Drive Guidelines
18
Hard Drive LED Combinations
19
Hot-Plug SCSI Hard Drive LED Combinations
19
SAS and SATA Hard Drive LED Combinations
19
Server Updates with an HP Trusted Platform Module and Bitlocker™ Enabled
20
Diagnostic Flowcharts
22
Troubleshooting Flowcharts
22
Troubleshooting Flowchart Reference Websites
22
Start Diagnosis Flowchart
24
General Diagnosis Flowchart
25
Power-On Problems Flowchart
26
POST Problems Flowchart
29
Operating System Boot Problems Flowchart
31
Server Fault Indications Flowchart
32
Hardware Problems
36
Procedures for All Proliant Servers
36
Power Problems
36
Power Source Problems
36
Power Supply Problems
36
UPS Problems
37
General Hardware Problems
38
Problems with New Hardware
38
Unknown Problem
39
Third-Party Device Problems
39
Internal System Problems
40
CD-ROM and DVD Drive Problems
40
Diskette Drive Problems
41
Drive Problems (Hard Drives and Solid State Drives)
42
SD Card Problems
44
USB Drive Key Problems
44
Fan Problems
44
HP Trusted Platform Module Problems
46
Memory Problems
46
PPM Problems
48
Processor Problems
48
Tape Drive Problems
49
Graphics and Video Adapter Problems
51
System Open Circuits and Short Circuits
51
External Device Problems
52
Video Problems
52
Mouse and Keyboard Problems
53
Audio Problems
53
Printer Problems
53
Local I/O Cable Problems
54
Modem Problems
54
Network Controller Problems
56
Expansion Board Problems
57
Software Problems
58
Operating System Problems and Resolutions
58
Operating System Problems
58
Operating System Updates
59
Restoring to a Backed-Up Version
60
When to Reconfigure or Reload Software
60
Linux Operating Systems
61
Application Software Problems
61
Software Locks up
61
Errors Occur after a Software Setting Is Changed
61
Errors Occur after the System Software Is Changed
61
Errors Occur after an Application Is Installed
61
Remote ROM Flash Problems
62
General Remote ROM Flash Problems Are Occurring
62
Command-Line Syntax Error
62
Access Denied on Target Computer
62
Invalid or Incorrect Command-Line Parameters
62
Network Connection Fails on Remote Communication
62
Failure Occurs During ROM Flash
63
Target System Is Not Supported
63
System Requests Recovery Method During a Firmware Update
63
Software Tools and Solutions
64
Configuration Tools
64
Smartstart Software
64
HP ROM-Based Setup Utility
65
Using Rbsu
65
Boot Options
66
Bios Serial Console
66
Array Configuration Utility
67
Option ROM Configuration for Arrays
68
HP Proliant Essentials Rapid Deployment Pack
68
Re-Entering the Server Serial Number and Product ID
68
Management Tools
69
Automatic Server Recovery
69
Rompaq Utility
69
Remote Insight Lights-Out Edition II
69
Integrated Lights-Out Technology
69
Erase Utility
70
Storageworks Library and Tape Tools
70
HP Systems Insight Manager
70
Management Agents
71
HP Proliant Essentials Virtualization Management Software
71
HP Proliant Essentials Vulnerability and Patch Management Pack
71
HP Insight Server Migration Software for Proliant
72
HP Proliant Essentials Performance Management Pack
72
HP Insight Control Environment Suites
72
HP Insight Control Linux Edition
73
System Management Homepage
73
Redundant ROM Support
73
USB Support
74
Clustering Software
74
Diagnostic Tools
74
HP Insight Diagnostics
74
HP Insight Diagnostics Survey Functionality
75
Integrated Management Log
75
Array Diagnostic Software
76
Remote Support and Analysis Tools
76
HP Insight Remote Support Software
76
Keeping the System Current
77
Drivers
77
Proliant Support Packs
77
Version Control
77
Operating System Version Support
77
HP Smart Update Manager
77
System Online ROM Flash Component Utility
78
Subscriber's Choice
78
Care Pack
78
Firmware Maintenance
79
Types of ROM
79
Verifying Firmware Versions
80
Updating Firmware
81
Unsupported Processor Stepping with Intel® Processors
83
Unsupported Processor Stepping with AMD Processors
84
HP Resources for Troubleshooting
85
Online Resources
85
HP Technical Support Website
85
HP Guided Troubleshooting Website
85
Server Documentation
85
White Papers
85
Service Notifications
85
Subscriber's Choice
85
Care Pack
86
Product Information Resources
86
Additional Product Information
86
Registering the Server
86
Overview of Server Features and Installation Instructions
86
Key Features, Option Part Numbers
86
Server and Option Specifications, Symbols, Installation Warnings, and Notices
86
Teardown Procedures, Part Numbers, Specifications
86
Technical Topics
87
Product Installation Resources
87
Switch Settings, LED Functions, Drive, Memory, Expansion Board and Processor Installation Instructions, and Board Layouts
87
External Cabling Information
87
Power Capacity
87
Product Configuration Resources
87
Device Driver Information
87
DDR3 Memory Configuration
87
Operating System Version Support
87
Operating System Installation and Configuration Information (for Factory-Installed Operating Systems)
88
Server Configuration Information
88
Installation and Configuration Information for the Server Setup Software
88
Software Installation and Configuration of the Server
88
Ilo Information
88
Management of the Server
88
Installation and Configuration Information for the Server Management System
88
Fault Tolerance, Security, Care and Maintenance, Configuration and Setup
88
Error Messages
90
ADU Error Messages
90
Introduction to ADU Error Messages
90
Unknown Disable Code
108
Unrecoverable Read Error
108
ADU Version 8.0 through 8.28 Error Messages
110
POST Error Messages and Beep Codes
114
Introduction to POST Error Messages
114
Non-Numeric Messages or Beeps Only
114
Processor X Unsupported Wattage
120
100 Series
124
Series
126
400 Series
131
600 Series
132
1100 Series
133
1700 Series
137
Event List Error Messages
155
Introduction to Event List Error Messages
155
A CPU Power Module (System Board, Socket X)
156
ASR Lockup Detected: Cause
156
Automatic Operating System Shutdown Initiated Due to Fan Failure
156
Automatic Operating System Shutdown Initiated Due to Overheat Condition
156
Blue Screen Trap: Cause [NT]
157
Corrected Memory Error Threshold Passed (Slot X, Memory Module Y)
157
EISA Expansion Bus Master Timeout (Slot X)
157
PCI Bus Error (Slot X, Bus Y, Device Z, Function X)
157
Processor Correctable Error Threshold Passed (Slot X, Socket Y)
157
Processor Uncorrectable Internal Error (Slot X, Socket Y)
157
Real-Time Clock Battery Failing
157
System AC Power Overload (Power Supply X)
158
System Fan Failure (Fan X, Location)
158
System Fans Not Redundant
158
System Overheating (Zone X, Location)
158
System Power Supplies Not Redundant
158
System Power Supply Failure (Power Supply X)
158
Unrecoverable Host Bus Data Parity Error
158
Uncorrectable Memory Error (Slot X, Memory Module Y)
159
HP Bladesystem P-Class Infrastructure Error Codes
159
Server Blade Management Module Error Codes
159
Power Management Module Error Codes
162
Port 85 Codes and Ilo Messages
163
Memory-Related Port 85 Codes
165
Expansion Board-Related Port 85 Codes
165
Miscellaneous Port 85 Codes
166
Message ID: 4169
167
Msg_Cpu_Rr_1
168
Msg_Cpu_Rr_2
168
Msg_Cpu_Rr_3
168
Msg_Cpu_Rr_5
168
Msg_Cpu_Rr_6
168
Msg_Cpu_Rr_7
169
Msg_Cpu_Rr_12
169
Msg_Cpu_Rr_14
169
Msg_Cpu_Rr_15
170
Contacting HP
171
Contacting HP Technical Support or an Authorized Reseller
171
Customer Self Repair
171
Server Information You Need
172
Operating System Information You Need
172
Linux Operating Systems
173
Novell Netware Operating Systems
174
SCO Operating Systems
174
IBM OS/2 Operating Systems
175
Sun Solaris Operating Systems
176
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Compaq ProLiant Series Integration Notes (22 pages)
Compaq Tips and Tricks for NetWare 5
Brand:
Compaq
| Category:
Server
| Size: 0.14 MB
Table of Contents
Table of Contents
1
Overview
3
Software Tips
3
General os Tips
4
Command Tips
4
Compaq Tips and Tricks for Netware
5
Driver and Utility Tips
6
Software Application Tips
11
Hardware/Firmware Tips
13
Server Installation and Configuration Tips
13
Memory Tips
17
Monitor and Screen Saver Tips
17
Network Tips
18
Processor Tips
18
Storage Tips
19
Helpful Websites
21
Conclusion
22
Compaq ProLiant Series Appendix (15 pages)
Upgrading to Microsoft Windows Server 2003 with Service Pack 1
Brand:
Compaq
| Category:
Server
| Size: 0.21 MB
Table of Contents
Table of Contents
1
Abstract
2
Planning the Upgrade
2
Preparing for the Upgrade
4
Recommended System Configuration
4
Upgrade Checklist
4
Upgrading from Windows NT 4.0
6
Prerequisites
6
Manual Install
6
Unattended/Scripted Install
7
Upgrading from Windows 2000
8
Prerequisites
8
Manual Install
9
Unattended/Scripted Install
10
Appendix A: Supported Servers
11
Appendix B: Known Issues and Workarounds
12
For more Information
15
Call to Action
15
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Compaq ProLiant Series Hardware Manual (13 pages)
Citrix XenDesktop architecture and implementation on ProLiant servers
Brand:
Compaq
| Category:
Server
| Size: 0.39 MB
Table of Contents
Table of Contents
1
Abstract
2
What Is Citrix Xendesktop
2
Virtual Desktops
2
Why Use the HP Integrated Xenserver
4
HP Proliant Virtual Console
4
Faster Provisioning
6
Versions of Xendesktop Available from HP
6
The HP Xendesktop Solution
8
Hardware Requirements for Xendesktop 2.1
8
Setup and Deployment
8
HP Thin Clients
10
Why Use HP Thin Clients
11
Why Not Reutilize Existing Devices
11
For more Information
13
Call to Action
13
Compaq ProLiant Series Instructions Manual (7 pages)
Booting from a storage area network
Brand:
Compaq
| Category:
Server
| Size: 0.13 MB
Table of Contents
Table of Contents
2
Abstract
2
Required Hardware
2
Supported Firmware Versions
2
Supported Fibre Channel Switches
2
Table of Contents
3
Deploying the os by CD Overview
3
Table of Contents
4
Deploying the os by Rapid Deployment Pack Overview
4
Before You Start
4
Instructions
4
Table of Contents
6
Scripted Installs
6
Image Deployment
6
For more Information
7
Compaq ProLiant Series White Paper (13 pages)
Server Consolidation with Compaq ProLiant Servers
Brand:
Compaq
| Category:
Server
| Size: 0.75 MB
Table of Contents
Table of Contents
1
Compaq Proliant Servers
1
Introduction to Server Consolidation
3
Logical Consolidation
5
Physical Consolidation
7
Rational Consolidation
11
Summary
13
Compaq ProLiant Series White Paper (13 pages)
Compaq Survey Utility
Brand:
Compaq
| Category:
Server
| Size: 0.82 MB
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