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HP ProLiant XL730f Gen9 User And Maintenance Manual
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HP ProLiant XL730f Gen9 User And Maintenance Manual

HP ProLiant XL730f Gen9 User And Maintenance Manual

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HPE ProLiant XL730f Gen9 Server
User and Maintenance Guide
Abstract
This document is for the person who installs, administers, services, and troubleshoots servers. This guide describes identification and
maintenance procedures, and specifications and requirements for hardware components and software. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight
and stability precautions.
Part Number: 799163-003a
October 2016
Edition: 5

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Summary of Contents for HP ProLiant XL730f Gen9

  • Page 1 HPE ProLiant XL730f Gen9 Server User and Maintenance Guide Abstract This document is for the person who installs, administers, services, and troubleshoots servers. This guide describes identification and maintenance procedures, and specifications and requirements for hardware components and software. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
  • Page 2 © Copyright 2015, 2016 Hewlett Packard Enterprise Development LP The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Intelligent Provisioning ............................21 Erase Utility ..............................21 Scripting Toolkit for Windows and Linux ........................ 22 Service Pack for ProLiant ............................22 HP Smart Update Manager ......................... 22 UEFI System Utilities .............................. 23 Using UEFI System Utilities......................... 23 Flexible boot control ............................ 24 Restoring and customizing configuration settings ..................
  • Page 4 Access to Hewlett Packard Enterprise Support Materials ................27 Updating firmware or System ROM ......................27 Drivers ................................. 29 Software and firmware..........................29 Operating System Version Support ......................30 Version control............................. 30 Operating systems and virtualization software support for ProLiant servers..........30 HPE Technology Service Portfolio ......................
  • Page 5 Electrostatic discharge ......................... 63 Preventing electrostatic discharge ......................... 63 Grounding methods to prevent electrostatic discharge ..................63 Specifications ............................64 Environmental specifications ..........................64 Server specifications .............................. 64 Support and other resources........................ 65 Accessing Hewlett Packard Enterprise Support ..................... 65 Information to collect ...........................

  • Page 6: Component Identification

    Component identification Front panel components Item Description Status Serial label pull tab (front — node) — Serial label pull tab (rear node) SUV connector — Power On/Standby button and Solid green = System is on. system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence Flashing amber (1Hz/cycle per sec) = Power or critical fault Amber = System is in standby.

  • Page 7: Server Components

    Item Description Status Reserved — NIC 1 status LED Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity Server components Item Description FlexibleLOM connector port 2 FlexibleLOM connector port 1 FlexibleLOM mezzanine board System battery Processor 1 socket...

  • Page 8: Server Numbering In Rack

    Server numbering in rack Serial label pull tab Component identification 8...

  • Page 9: Dimm Slot Locations

    DIMM slot locations DIMM slots are numbered sequentially (1 through 8) for each processor. The supported AMP modes use the alpha assignments for population order, and the slot numbers designate the DIMM slot ID for spare replacement. Component identification 9...

  • Page 10: Operations

    Operations Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.

  • Page 11: Remove The Server

    Open the server blank locking lever. Remove the server blank. Remove the server CAUTION: To avoid damage to the server, always support the bottom of the server when removing it from the rack. CAUTION: To avoid damage to the server faceplate, remove the server by pulling forward with the release handle.

  • Page 12: Remove The Access Panel

    Disconnect the SUV cable from the server. Open the server locking lever. Remove the server. Remove the access panel To remove the component: Power down the server (on page 10). Disconnect all peripheral cables from the server. Remove the server (on page 11). Remove the access panel: Press the button to release the access panel latch.

  • Page 13: Install The Access Panel

    Lift and remove the access panel. Turn the access panel over to locate the access panel label. This label provides information on installing various options, flexible memory configurations, and LED status indicators. Install the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them.
  • Page 14 Slide the access panel toward the front of the server. The access panel locks into position. Operations 14...

  • Page 15: Setup

    Setup Overview Installing a server requires the following steps: Install the server into the rack ("Installing the server" on page 15). Power up the server ("Powering up the server" on page 15). Configure the server ("Installing the operating system" on page 16). Installing the server When servers are installed into the rack, closing the locking lever engages the water wall.

  • Page 16: Powering On And Selecting Boot Options In Uefi Boot Mode

    When the server goes from the standby mode to the full power mode, the system power LED changes from amber to solid green. The health status LED light remains solid green when the Power On/Standby Button service is being initialized. For more information about the system power LED status, see "Front panel identification ("Front panel components"...

  • Page 17: Registering The Server

    Registering the server To experience quicker service and more efficient support, register the product at the Hewlett Packard Enterprise Product Registration website (http://www.hpe.com/info/register). Setup 17...

  • Page 18: Software And Configuration Utilities

    Scripting Toolkit for Windows and Linux (on page 22) Online and Offline Service Pack for ProLiant (on page 22) Online and Offline HP Smart Update Manager (on page 22) Offline HPE UEFI System Utilities ("UEFI System Utilities" on page 23)

  • Page 19: Ilo Restful Api Support

    The Active Health System provides: • Continuous health monitoring of over 1600 system parameters • Logging of all configuration changes • Consolidated health and service alerts with precise time stamps • Agentless monitoring that does not affect application performance The Agentless Management Service is available in the SPP, which can be downloaded from the Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download).

  • Page 20: Hpe Proliant Pre-Boot Health Summary

    automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution, based on your product’s service level. Notifications can be sent to your authorized Hewlett Packard Enterprise Channel Partner for onsite service, if configured and available in your country.

  • Page 21: Insight Diagnostics

    Insight Diagnostics The Insight Diagnostics is a proactive server management tool, available in both offline and online versions. The tool provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. The Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running.

  • Page 22: Scripting Toolkit For Windows And Linux

    The SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported ProLiant servers including ProLiant Gen8 and later servers.

  • Page 23: Uefi System Utilities

    ProLiant servers and network-based targets, such as iLOs, OAs, and VC Ethernet and Fibre Channel modules. For more information about HP SUM, see the product page on the Hewlett Packard Enterprise website (http://www.hpe.com/servers/hpsum). To download HP SUM, see the Hewlett Packard Enterprise website (http://www.hpe.com/servers/hpsum/download).

  • Page 24: Flexible Boot Control

    Flexible boot control This feature enables you to do the following: • Add Boot Options: Browse all FAT16 and FAT32 file systems. To add a new UEFI boot option, select an X64 UEFI application with an .EFI extension. For example, adding an OS boot loader or other UEFI application as a new UEFI boot option. The new boot option is appended to the boot-order list.

  • Page 25: Embedded Uefi Shell

    A physically present user can customize the certificates embedded in the UEFI BIOS by adding or removing their own certificates. When Secure Boot is enabled, the System Maintenance Switch does not restore all manufacturing defaults when set to the ON position. For security reasons, the following are not restored to defaults when the System Maintenance Switch is in the ON position: •...

  • Page 26: Utilities And Features

    The serial number should only be modified by qualified service personnel. This value should always match the serial number located on the chassis. To clear the warning, press the Enter key. Enter the serial number and press the Enter key. Select Product ID.

  • Page 27: External Usb Functionality

    Access to some updates for ProLiant Servers may require product entitlement when accessed through the Hewlett Packard Enterprise Support Center support portal. Hewlett Packard Enterprise recommends that you have an HP Passport set up with relevant entitlements. For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/support/AccessToSupportMaterials).
  • Page 28 • Online Flash components (on page 29) Product entitlement is required to perform updates. For more information, see "Accessing updates ("Accessing Hewlett Packard Enterprise Support" on page 65)." FWUPDATE utility The FWUPDATE utility enables you to upgrade the system firmware (BIOS). To use the utility to upgrade the firmware: Download the FWUPDATE flash component from the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc).

  • Page 29: Drivers

    This component provides updated system firmware that can be installed directly on supported operating systems. Additionally, when used in conjunction with SUM ("HP Smart Update Manager" on page 22), this Smart Component allows the user to update firmware on remote servers from a central location. This remote deployment capability eliminates the need for the user to be physically present at the server to perform a firmware update.

  • Page 30: Operating System Version Support

    • Download the SPP ("Service Pack for ProLiant" on page 22) from the Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download). • Download individual drivers, firmware, or other systems software components from the server product page in the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc).

  • Page 31: Change Control And Proactive Notification

    Utilize our consulting expertise in the following areas: • Private or hybrid cloud computing • Big data and mobility requirements • Improving data center infrastructure • Better use of server, storage, and networking technology For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/services/consulting).

  • Page 32: Troubleshooting

    Troubleshooting Troubleshooting resources The HPE ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 33: Spare Parts Catalog

    Spare parts catalog Customer self repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement.

  • Page 34: System Components

    System components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website (http://www.hpe.com/info/partssurfer). Item Description Spare part number Customer self repair (on page 33) System boards — —...
  • Page 35 Item Description Spare part number Customer self repair (on page 33) e) Intel Xeon E5-2690v3 12C 2.6 GHz 135 762452-001 W with jacket* f) Intel Xeon E5-2683v3 14C 2.0GHz 120W 762453-001 with jacket* g) Intel Xeon E5-2695v3 14C 2.3GHz 120 762454-001 W with jacket* h) Intel Xeon E5-2697v3 14C 2.6GHz 35M...
  • Page 36 Item Description Spare part number Customer self repair (on page 33) Thermal grease kit for E5-2600 v3 777298-001 processor* SSD cable kit* 792123-001 Mandatory * Not shown Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.

  • Page 37: Removal And Replacement Procedures

    Removal and replacement procedures Required tools You need the following items for some procedures: • T-10/T-15 Torx screwdriver • Wire snips • Cable ties Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts.

  • Page 38: Warnings And Cautions

    This symbol indicates that the component exceeds the recommended weight for one individual to handle safely. WARNING: To reduce the risk of personal injury or damage to the equipment, 12.92 kg observe local occupational health and safety requirements and guidelines for manual 28.48 lb material handling.

  • Page 39: Power Supply

    Open the server blank locking lever. Remove the server blank. To replace the component, reverse the removal procedure. Power supply CAUTION: Replace all cut cable ties during a removal and replacement procedure. Failure to do so results in improper airflow that can lead to thermal damage. To remove the component: Power down the server (on page 10).

  • Page 40: Drive Cage

    Cut the tie wraps securing the cables, and then disconnect the cables. Remove the power supply. To replace the component, reverse the removal procedure. Drive cage IMPORTANT: The drive cage is not compatible with the HPE Infiniband 544 FlexibleLOM adapter. The adapter will cause physical interference, preventing installation of the drive cage. To remove the component: Power down the server (on page 10).

  • Page 41: Drive

    Remove the drive cage. To replace the component, reverse the removal procedure. Drive To remove the component: Power down the server (on page 10). Disconnect all peripheral cables from the server. Remove the server (on page 11). Remove the access panel (on page 12). Remove the drive cage ("Drive cage"...

  • Page 42: Front Panel I/O Board

    Slide the drive into the drive cage backplane, aligning the drive screw holes with the drive cage screw holes. Install the four drive anchor screws. Connect the drive cables. Install the drive cage. Install the access panel (on page 13). Install the server ("Installing the server"...
  • Page 43 To remove the component: Power down the server (on page 10). Disconnect all peripheral cables from the server. Remove the server (on page 11). Remove the access panel (on page 12). Remove the three screws securing the drive cage to the server, and then remove the drive cage. Disconnect the I/O cable.

  • Page 44: I/O Slot Card

    Remove the front panel I/O board. To replace the component, reverse the removal procedure. I/O slot card To remove the component: Power down the server (on page 10). Disconnect all peripheral cables from the server. Remove the server (on page 11). Remove the access panel (on page 12).

  • Page 45: Memory Options

    Remove the I/O slot card from the I/O bracket. To replace the component, reverse the removal procedure. Memory options The memory subsystem in this server can support only regular RDIMMs.The server processor determines the DIMMs supported: • Intel Xeon E5-2600 v3 processors support: HPE 8 GB (1x8 GB) Single Rank x4 DDR4-2133 HPE 16 GB (1x16 GB) Dual Rank x4 DDR4-2133 •...

  • Page 46: Smartmemory

    Processor type DIMM rank 1 DIMM per channel 2 DIMMs per channel Single (8 GB) 2133 2133 Intel Xeon E5-2600 v3 2400 Single (8 GB) 2400 Intel Xeon E5-2600 v4 2133 Dual (16 GB) 2133 Intel Xeon E5-2600 v3 Dual (16 GB) 2400 2400 Intel Xeon E5-2600 v4...

  • Page 47: Dimm Identification

    DIMM identification To determine DIMM characteristics, see the label attached to the DIMM and refer to the following illustration and table. Item Description Definition Capacity 8 GB 16 GB 32 GB 64 GB Rank 1R = Single-rank 2R = Dual-rank 4R = Quad-rank Data width on DRAM x4 = 4-bit...

  • Page 48: Advanced Ecc Memory Configuration

    Maximum capacity DIMM type DIMM rank One processor Two processors 128 GB Single (8 GB) 64 GB RDIMM Dual (16 GB) 128 GB 256 GB RDIMM Dual (32 GB) 256 GB 512 GB RDIMM For the latest memory configuration information, see the QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

  • Page 49: Online Spare Population Guidelines

    • Observe the general DIMM slot population guidelines (on page 48). • DIMMs may be installed individually. Online spare population guidelines For Online Spare memory mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines (on page 48). •...
  • Page 50 E5-2600 v3 processor E5-2600 v4 processor Using the DIMM tool, remove the DIMM. Removal and replacement procedures 50...

  • Page 51: Removing And Replacing A Processor Heatsink

    Close the DIMM bracket. To replace the component, reverse the removal procedure. Removing and replacing a processor heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the heatsink to cool before touching it. CAUTION: To avoid damage to the heatsink, do not touch the edge where the heatsink aligns with the water wall.

  • Page 52: Processor

    E5-2600 v3 processor E5-2600 v4 processor To replace the component, reverse the removal procedure. Processor WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. IMPORTANT: Processor socket 1 must be populated at all times or the server does not function.
  • Page 53 Remove the heatsink. Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Removal and replacement procedures 53...
  • Page 54 Remove the processor from the processor retaining bracket. CAUTION: To avoid damage to the processor, do not touch the bottom of the processor, especially the contact area. To replace the component: CAUTION: To avoid damage to the system board, processor socket, and screws, do not overtighten the heatsink screws.
  • Page 55 CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts. Close the processor retaining bracket. When the processor is installed properly inside the processor retaining bracket, the processor retaining bracket clears the flange on the front of the socket.

  • Page 56: System Battery

    Install the heatsink. Install the access panel (on page 13). Install the server ("Installing the server" on page 15). Connect all peripheral cables to the server. Power up the server ("Powering up the server" on page 15). System battery If the server no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock.
  • Page 57 Remove the battery. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Removal and replacement procedures 57...

  • Page 58: Cabling

    Cabling NIC-Y Cable routing Connectors Item Description Front I/O mezzanine network connector Rear I/O mezzanine network connector Cabling 58...

  • Page 59: Fpio

    Item Description Rear cable bulkhead FPIO Cable routing Connectors Item Description Front panel assembly connector Rear panel assembly connector Front I/O mezzanine FPIO connector Rear I/O mezzanine FPIO connector Cabling 59...

  • Page 60: Flexiblelom

    FlexibleLOM Cable routing Connectors Item Description Front FlexibleLOM Rear FlexibleLOM Rear cable bulkhead (inside) Rear cable bulkhead (outside) Cabling 60...

  • Page 61: Warranty And Regulatory Information

    Warranty and regulatory information Warranty information HPE ProLiant and x86 Servers and Options (http://www.hpe.com/support/ProLiantServers-Warranties) HPE Enterprise Servers (http://www.hpe.com/support/EnterpriseServers-Warranties) HPE Storage Products (http://www.hpe.com/support/Storage-Warranties) HPE Networking Products (http://www.hpe.com/support/Networking-Warranties) Regulatory information Safety and regulatory compliance For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts).

  • Page 62: Turkey Rohs Material Content Declaration

    Local representative information Kazakh: • Russia: • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point;...

  • Page 63: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.

  • Page 64: Specifications

    Specifications Environmental specifications Specification Value Temperature range* 10°C to 35°C (50°F to 95°F) Operating -30°C to 50°C (-22°F to 122°F) Shipping -40°C to 70°C (-40°F to 158°F) Storage 28°C (82.4°F) Maximum wet bulb temperature Relative humidity (noncondensing)** 10% to 90% Operating 5% to 95% Non-operating...

  • Page 65: Support And Other Resources

    Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page (http://www.hpe.com/support/AccessToSupportMaterials). IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HP Passport set up with relevant entitlements. Websites •...

  • Page 66: Remote Support

    • Subscription Service/Support Alerts (http://www.hpe.com/support/e-updates) • Software Depot (http://www.hpe.com/support/softwaredepot) • Customer Self Repair (http://www.hpe.com/support/selfrepair) • Insight Remote Support (http://www.hpe.com/info/insightremotesupport/docs) Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product's service level.

  • Page 67: Acronyms And Abbreviations

    Acronyms and abbreviations AH/SD Active Health/Secure Digital chassis management Customer Self Repair electrostatic discharge identification Integrated Lights-Out printed circuit assembly POST Power-On Self-Test RBSU ROM-Based Setup Utility redundant power supply SATA serial ATA Service Pack for ProLiant serial, USB, video Acronyms and abbreviations 67...
  • Page 68 UEFI Unified Extensible Firmware Interface unit identification Acronyms and abbreviations 68...

  • Page 69: Documentation Feedback

    Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

  • Page 70: Index

    Index access panel 12, 13 electrical 37, 63 Active Health System 18 electrostatic discharge 37, 63 ACU (Array Configuration Utility) 26 embedded diagnostics, UEFI 25 authorized reseller 63, 65 embedded UEFI diagnostics 25 embedded UEFI shell 25 environmental specifications 64 Erase Utility 18, 21 Basic Input/Output System (BIOS) 18 error messages 32...
  • Page 71 HPE Systems Insight Manager (SIM) 19 re-entering the server serial number 25 registering the product 17 registering the server 17 I/O board 44 regulatory compliance information 61 I/O module 44 regulatory compliance notices 61, 62 iLO (Integrated Lights-Out) 18, 19 iLO 4 (Integrated Lights-Out 4) 18, 19 regulatory information 61 removal and replacement procedures 10, 11, 12,...
  • Page 72 USB (universal serial bus) 26 USB support 26 utilities 18, 23, 26 utilities, deployment 18, 22 VCA (Version Control Agent) 30 VCRM (Version Control Repository Manager) 30 Version Control Agent (VCA) 30 Version Control Repository Manager (VCRM) 30 Virtual Power button 10 warnings 38 warranty 33, 61 warranty information 61...

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