Page 1 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 2 Welcome to the Presario 5700 Series Maintenance and Service Guide. This online guide is designed to serve the needs of those whose job it is to repair Compaq products. Many of the components of the hardcopy MSG are contained in this online guide.
Page 3 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 4 Serial Number When requesting information or ordering spare parts, the computer serial number should be provided to Compaq. The serial number can be found on the rear of the computer next to the fan grill and on the front bezel behind the drive access door.
Page 5: Product Description
Models and Features Controls and Lights Index Power Management The Presario 5700 Series Internet PCs provide owners with the broadest array of choices for high-speed access to the Internet. The new minitowers are equipped for the future Power Cord Requirements with an Industry-Standard Y2K Compliant design.
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Page 7: Troubleshooting
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Page 8: Illustrated Parts
Compaq Presario 5700 Series Personal Computers. Boards When requesting information or ordering spare parts, the computer serial Modems number should be provided to Compaq. The serial number is displayed on the back of the chassis and behind the drive cover. Keyboards/Mouse Monitors Return Kits Documentation privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/ipm.html [1/10/2002 11:55:29 AM]...
Page 9: Disassembly Sequence
Specifications Connector Pins Removal and Replacement Disassembly Sequence This chapter provides general service information for Compaq Presario 5700 Series Personal Computers. Adherence to the procedures and precautions described in this chapter is Preparation for essential for proper service. Disassembly The topics discussed in this section include the following:...
Page 10 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Electrostatic Discharge Fax/Modem Networking Interface Card A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but Memory damage occurs.
Page 11 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Preventing Electrostatic Damage to Equipment Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of sensitivity. The following proper packaging and grounding precautions are...
Page 12 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Handle drives on surfaces that have at least one inch of shock-proof foam. Always place drives PCB assembly side down on the foam. Grounding Methods The method for grounding must include a wrist strap or a foot strap at a grounded workstation.
Page 13 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Grounding Equipment Use the following equipment to prevent static electricity damage to the equipment: Wrist Straps are flexible straps with a minimum of 1 mega ohm +/- 10% resistance to the ground cords.
Page 14 The screws used in these products are not interchangeable. If an incorrect screw is used during the reassembly process, it could cause damage to the unit. Compaq strongly recommends that all screws removed during the disassembly process be kept with the part that was removed, then returned to their proper locations.
Page 15 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series CAUTION: When servicing these computers, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can cause severe damage to the unit. privacy and legal statement...
Page 16: Jumper And Switch Information
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 17: System Specifications
Removal & Replacement Jumpers & Switches Specifications Connector Pins Specifications Compaq Presario 5700 Series Personal Computer specifications are listed in the following tables. Select the specification you are interested in from the alphabetical list. Mouse System Memory Power Supply System Specifications...
Page 18 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Height 19.0 in 482.60 mm Depth 20.9 in 530.86 mm 212.73 mm Width 8.38 in BTUs <178 BTUs/hour* Weight 31 lb 14.09 kg Shipping Weight Gross 41 lb 18.64 kg 31 lb 14.09 kg...
Page 19 8, 16 1600 × 1200 * The Compaq FP720 display supports a maximum resolution of 1024x768 and only supports the 60 Hz refresh rate. The Compaq Presario MV520 Multimedia Monitor supports a maximum resolution of 1024x768, which is displayed only at the 60 Hz refresh rate.
Page 20: System Interrupts
256, 65K, 16M 60,70,72,75,85 * The Compaq FP720 display supports a maximum resolution of 1024x768 and only supports the 60 Hz refresh rate. The Compaq Presario MV520 Multimedia Monitor supports a maximum resolution of 1024x768, which is displayed only at the 60 Hz refresh rate.
Page 21 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series IRQ 13 Numeric Data Processor IRQ 14 Primary IDE, PCI IDE Controller IRQ 15 Secondary IDE, PCI IDE Controller privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/spcific.html (5 of 5) [1/10/2002 11:55:30 AM]...
Page 22: Connector Pin Assignments
Illustrated Parts Removal & Replacement Jumpers & Switches Specifications Connector Pins Connector Pin Assignments Parallel Serial This section contains the connector pin assignments for the Presario 5700 series of personal Universal Serial Bus computers. (USB) Keyboard Mouse VGA Monitor MIDI/Joystick...
Page 23: Parallel Connector
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Phone DVD-Drive Data Cable Modem Parallel Connector Signal Signal Strobe* Acknowledge* Data Bit 0 Busy Data Bit 1 Paper Out Data Bit 2 Select Data Bit 3 Auto Linefeed*...
Page 24: Vga Monitor
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Carrier Detect Receive Data Transmit Data Data Terminal Ready Signal Ground Data Set Ready Ready to Send Clear to Send Ring Indicator Universal Serial Bus Connector Pin Signal - Data...
Page 25 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Red Analog Green Analog Blue Analog Volume Up Ground Ground Analog Ground Analog Ground Analog +5 VDC Ground Volume Down DDC Data Horizontal Sync Vertical Sync DDC Clock MIDI/Joystick...
Page 26: Microphone Connector
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Stereo 1/8" Miniphone Speaker/Headphone Out Connector Connector Stereo 1/8" Miniphone Microphone Connector Connector Stereo 1/8" Miniphone Phone Line to Wall Jack Connector Signal Unused Ring Unused Phone Line to Phone...
Page 27 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Unused Ring Unused Back to Top DVD Drive Data Cable Signal Signal RESET DMARK -DIOW -DIOR IORDY DD10 SPSYNC -DMACK DD11 INTRQ DD12 -IOCS16 DD13 -PDIA6 DD14 -CS1FX DD15...
Page 28 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Internal Fax/Modem Signal Signal Unused Unused Unused Ring Unused Back to Top privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/pins.html (7 of 7) [1/10/2002 11:55:31 AM]...
Page 29: Power Cord Set Requirements
For more information on power cord set requirements, contact a Compaq authorized dealer, reseller, or service provider. General Requirements The requirements listed below are applicable to all countries.
Page 30: Country-Specific Requirements
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series 4. The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector, for mating with appliance inlet on the Switch Box. Country-Specific Requirements...
Page 31 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series 2. The flexible cord must be Type SJT-2 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A, 250V) configuration.
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Page 34: Models And Features
Removal & Replacement Jumpers & Switches Specifications Connector Pins Models and Features The following tables list Compaq Presario 5700 Series Personal Computer models and some model-specific features. NOTE: Modem codes: M = 1.5 Mb Digital DSL/56k V.90 V.90 K = PCI 56k GW = 56k V.90...
Page 35 Compaq Presario Maintenance and Service Guide - 5700 Series 5715 CELERON/466 U.S., 5716 PIII/450 6xDVD Latin 5717 PIII/450 6xDVD America, Canada 5721 CELERON/500 6xDVD 5722 PIII/500 6xDVD 5724 CELERON/500 6xDVD 5725 PIII/450 5726 PIII/500 6xDVD 5733 PIII/550 6xDVD 5735 PIII/550...
Page 36 Compaq Presario Maintenance and Service Guide - 5700 Series Asia 5716 PIII/450 6xDVD Pacific 5716 PIII/450 6xDVD 5718 PIII/450 5726 PIII/500 6xDVD 5728 PIII/500 6xDVD 5746 PIII/600 privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/models.html (3 of 3) [1/10/2002 11:55:32 AM]...
Page 37 Controls and Lights Index CPU Controls & Lights Keyboards CPU Rear Connectors This section covers the computer controls and lights for the Compaq Presario 5700 Series of personal computers. Use the navigation bar at left to jump to Digital Creativity Imaging specific features.
Page 38: Power Management Features
Connector Pins Power Management Features Compaq Presario 5700 Series Personal Computers use ACPI (Advanced Configuration and Power Interface) for system power management. ACPI is an open industry specification that provides reliable power management through improved hardware and operating system coordination.
Page 39: Power Management States
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series previous Windows 98 Desktop state. Wake up events. Events that bring a system back to the working state include: Pressing the Sleep button on the keyboard Pressing the CPU Power button Fax/Modem answers a call Synchronized software and hardware volume control buttons.
Page 40 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 41 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series If the power-on password is not known, clearing CMOS will disable the power-on password. To clear CMOS, complete the following steps: 1. Complete the preparation for disassembly. Remove the Chassis.
Page 42: Power-On Self-Test (Post)
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 43: Diagnostic Error Codes
Connector Pins Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Utilities TEST program. These error codes help identify possible defective subassemblies. Retest the system after completing each step. If the problem IMPORTANT: has been resolved, do not proceed with the remaining steps.
Page 44 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series 600-699 Diskette Drive Test 802-824 Monochrome Video Test 1101-1109 Serial Test 1201-1210 Modem Communications Test 1700-1799 Hard Drive Test 2402-2480 Video Test 3206 Audio Test 3301-3305 CD or DVD Drive Test...
Page 45: Memory Test Error Codes
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series 114-xx Speaker test failed 1. Verify the speaker connection. 2. Replace the system board and retest. 199-xx Installed devices test failed 1. Check system configuration. 2. Verify cable connections.
Page 46: Keyboard Test Error Codes
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Keyboard Test Error Codes Error Code Description Recommended Action 301-xx Keyboard short test, 8042 The following steps apply to error codes 301-xx self-test failed through 304-xx: 302-xx Keyboard long test failed 1.
Page 47: Diskette Drive Test Error Codes
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series retest. 503-xx Video attribute test failed 504-xx Video character set test failed 505-xx Video 80 × 25 mode 9 × 14 character cell test failed 506-xx Video 80 × 25 mode 9 × 14 character cell test...
Page 48: Recommended Action
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series 609-xx Diskette reset controller test failed 610-xx Diskette change line test failed 694-xx Pin 34 is not cut on 360KB diskette drive 697-xx Diskette type error 698-xx Diskette drive speed not within limits...
Page 49: Troubleshooting Without Diagnostics
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 50: Diskette Drive Problems
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Solutions for Power Problems Problem Possible Solution Computer will not turn on Ensure that the computer is connected to a working power source. Computer does not automatically The real-time clock (RTC) battery may need to be display the date and time replaced.
Page 51 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Diskette drive cannot write to a 1. Diskette is not formatted. Format the diskette. diskette 2. Diskette is write-protected. Either use another diskette that is not write-protected, or disable the write protection on the diskette.
Page 52 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Garbled characters on the screen The ANSI.SYS driver is not in the CONFIG.SYS file. are mixed with text Add the ANSI.SYS driver to the CONFIG.SYS file by inserting the following line: DEVICE = C:\ANSI.SYS...
Page 53 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Nonsystem disk message 1. The system is trying to start from a diskette that is not bootable. Remove the diskette from the diskette drive. 2. The system is trying to start from the hard drive but the hard disk has been damaged.
Page 54 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Cannot read compact disc 1. CD is not properly seated in the drive. Eject the CD, press down on the CD firmly to correctly seat it in the drive, then reload.
Page 55 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Cannot eject DVD disk 1. The system is in the Sleep mode. Press the Power button to bring the system back to full power, then eject the DVD. 2. The DVD, diskette, or hard drive was active when attempting to eject the DVD.
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Page 57: Illustrated Parts
Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 58 Compaq Presario Maintenance and Service Guide - 5700 Series http://www.compaq.com/athome/support/msgs/5700/sysunit.html (2 of 4) [1/10/2002 11:55:37 AM]...
Page 59 Compaq Presario Maintenance and Service Guide - 5700 Series System Unit Spare Part Description Number Front bezel assembly 102362-001 Cover assembly 402461-001 Model logo plate 102382-001 Door assembly 102367-001 Lightpipe and button board 102373-001 assembly DCIC/CAC cover 102370-001 Drive bay bezel blank 5.25-in...
Page 60 Compaq Presario Maintenance and Service Guide - 5700 Series I/O panel cover (back) 123816-001 Option card retainer cover 402471-001 Hard drive/Diskette drive/Zip drive 402469-001 cage privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/sysunit.html (4 of 4) [1/10/2002 11:55:37 AM]...
Page 61: Mass Storage Devices
Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 62 Compaq Presario Maintenance and Service Guide - 5700 Series 3.5-in 1.44 MB/120MB Diskette Drive (super drive) - 136436-001 DVD-ROM Drive, 6x Max - 136435-001 5.25-in Hard 3.5-in Hard Drive Drive (Not available on some models) privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/mass.html (2 of 2) [1/10/2002 11:55:37 AM]...
Page 63 Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 64: Spare Part Number
Compaq Presario Maintenance and Service Guide - 5700 Series Fax/Modem CD/Audio Cable - 171891-001 Cable Hard Drive Cable - 238477-008 CD-ROM Drive Cable - 238477-009 Cables Cables (not shown) Spare Part Number CD/DVD Cable 238477-001 Modem Adapter Cable 340398-xxx. Click on the box to find the dash number for the modem adapter cable for a specific location.
Page 65 Compaq Presario Maintenance and Service Guide - 5700 Series 171891-002 CD-ROM Audio Cable privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/cables.html (3 of 3) [1/10/2002 11:55:38 AM]...
Page 66 Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 67 Compaq Presario Maintenance and Service Guide - 5700 Series Illustrated Parts System Unit Mass Storage Cables Boards Fax/Modems Keyboards/Mouse Monitors Return Kits Documentation Boards Description Spare Part Number Processor, Pentium III, 450-MHz 388110-001 500-MHz 388109-001 550-MHz 138159-001 Processor, Celeron 466-MHz...
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Page 69 Compaq Presario Maintenance and Service Guide - 5700 Series International Modem 56k V90 - 334790-021 56Kbps V.90 - 128384-001 privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/modem.html (2 of 2) [1/10/2002 11:55:39 AM]...
Page 70 Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
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Page 72: Return Kits
Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
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Page 74 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Quick Restore, Presario 124834-101 5716/5726/5736-Sweden Quick Restore, Presario 124834-AG1 5716/5736 -Switzerland Quick Restore, Presario 124834-331 5716/5726/5736-Netherlands Quick Restore, Presario 5716-Finland 124834-351 Quick Restore, Presario 124834-AK1 5716/5726/5736-Belgium Quick Restore, Presario...
Page 75: Preparing For Disassembly
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Page 77 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Back I/O Panel Power Supply Back to Removal and Replacement privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/remhood.html (2 of 2) [1/10/2002 11:55:41 AM]...
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Page 79 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Processor Retention Clips RTC Battery System Board Cables System Board Parallel Port Back I/O Panel Power Supply privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/drvpos.html (2 of 2) [1/10/2002 11:55:42 AM]...
Page 80: Button Board
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 81 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Processor Processor Retention Clips RTC Battery System Board Cables System Board Parallel Port Back I/O Panel Power Supply privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/btnbrd.html (2 of 2) [1/10/2002 11:55:42 AM]...
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Page 83 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Networking Interface Card Memory Processor Processor Retention Clips RTC Battery System Board Cables System Board Parallel Port Back I/O Panel Power Supply privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/usbcbl.html (2 of 2) [1/10/2002 11:55:43 AM]...
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Page 85 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series RTC Battery System Board Cables System Board Parallel Port Back I/O Panel Power Supply privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/creatctr1.html (2 of 2) [1/10/2002 11:55:44 AM]...
Page 86 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 87 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series RTC Battery System Board Cables System Board Parallel Port Back I/O Panel Power Supply Back to Removal and Replacement privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/remfan.html (2 of 2) [1/10/2002 11:55:44 AM]...
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Page 89 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Processor Retention Clips RTC Battery System Board Cables System Board Parallel Port Back I/O Panel Power Supply Back to Removal and Replacement privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/opcrdrt.html (2 of 2) [1/10/2002 11:55:45 AM]...
Page 90: Graphics Board
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Page 91 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series 4.Pull the Graphics Board and Option Card Retainer bracket out and to the right to Graphics Board remove from the chassis. Fax/Modem Replacement Networking Interface Card To replace Graphics...
Page 92 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 93 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series 4. Pull the Option Card Retainer Fax/Modem and bracket out and Graphics Board to the right to remove from the Fax/Modem chassis. Networking Interface Card Replacement Memory To replace the...
Page 94 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 95 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Processor Retention Clips RTC Battery System Board Cables System Board Parallel Port Back I/O Panel Power Supply Back to Removal and Replacement privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/tut.html (2 of 2) [1/10/2002 11:55:46 AM]...
Page 96: Memory Module
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Page 97 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Networking Interface Card Memory Processor Processor Retention Clips RTC Battery System Board Cables System Board Parallel Port Back I/O Panel Power Supply Back to Removal and Replacement privacy and legal statement...
Page 98 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 99 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series To replace the Option Card Retainer processor, reverse the removal procedure. Graphics Board Fax/Modem Networking Interface Card Memory Processor Processor Retention Clips RTC Battery System Board Cables System Board...
Page 100 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 101 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Processor Retention Clips RTC Battery System Board Cables System Board Parallel Port Back I/O Panel Power Supply privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/goal.html (2 of 2) [1/10/2002 11:55:49 AM]...
Page 102: Rtc Battery
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 103 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Processor Retention Clips RTC Battery System Board Cables System Board Parallel Port Back I/O Panel Power Supply Back to Removal and Replacement privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/battery.html (2 of 2) [1/10/2002 11:55:50 AM]...
Page 104: Disassembly Sequence
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 105 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series To replace the System Board Cables, Option Card Retainer reverse the removal procedure. Graphics Board Fax/Modem Networking Interface Card Memory Processor Processor Retention Clips RTC Battery System Board Cables...
Page 106: System Board
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 107 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Remove the Option Card Retainer Graphics Board (on selected Graphics Board models only). Remove the Fax/Modem Fax/Modem. Remove Networking Interface Card Networking Interface Card Memory (on select models only).
Page 108 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Be sure to remove components such as DIMMs, NOTE: processor, and video memory before replacing the system board. Back to Removal and Replacement privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/rmsysbd.html (3 of 3) [1/10/2002 11:55:51 AM]...
Page 109 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 110 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Memory Processor Processor Retention Clips RTC Battery System Board Cables System Board Parallel Port Back I/O Panel Power Supply Back to Removal and Replacement privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/srlprt.html (2 of 2) [1/10/2002 11:55:52 AM]...
Page 111 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 112 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series To replace the Back I/O Panel, Graphics Board reverse the removal procedure. Fax/Modem Networking Interface Card Memory Processor Processor Retention Clips RTC Battery System Board Cables System Board Parallel Port...
Page 113 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 114 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Processor Retention Clips RTC Battery Replacement To replace the Power Supply, reverse the removal System Board Cables procedure. System Board Parallel Port Back I/O Panel Power Supply Back to Removal and Replacement privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/pwrsply.html (2 of 2) [1/10/2002 11:55:53 AM]...
Page 115 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 116 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 117 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series ga2.jpg (142755 bytes) Click here for AMD Jumper Settings Compaq Presario 5700 Series System Board: Connectors Function Description Designator Keyboard Miniature 6-pin http://www.compaq.com/athome/support/msgs/5700/sbwodfp.html (2 of 4) [1/10/2002 11:55:53 AM]...
Page 118 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Mouse Miniature 6-pin Parallel Port DSUB 25-pin P1 Serial Port DSUB 15-pin COM1 Video VGA 15-pin VGA1 Microphone in Mini stereo Line out Mini stereo Line in Mini stereo...
Page 119 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Fans 3-pin FAN1, FAN2 CMOS clear 3-pin header Button board 16-pin header JP8 Back USB Dual 4-pin USB1 Front Panel 30-pin header J5 Back to Jumpers privacy and legal statement...
Page 120 Home Preface Product Description Troubleshooting Illustrated Parts Removal & Replacement Jumpers & Switches Specifications Connector Pins Presario 5700 Models with Pentium III System Board Click the desired connector below to see its description. http://www.compaq.com/athome/support/msgs/5700/sbwtut.html (1 of 4) [1/10/2002 11:55:54 AM]...
Page 121 5700 System Board with TUT 5700 Models with Pentium III System Board: Connectors and Jumpers Function Description Designator Front I/O Connector http://www.compaq.com/athome/support/msgs/5700/sbwtut.html (2 of 4) [1/10/2002 11:55:54 AM]...
Page 122: Parallel Port Connector
CD Audio AGP Slot AGP1 Frequency Multiple Jumpers Slot 1 Heatsink Fan Connector ATX Power Supply Connector DIMM 168-pin DIMM DIMM 1 to 3 Mini 6-pin Mouse J1 (Upper) Mini 6-pin Keyboard J1 (Lower) http://www.compaq.com/athome/support/msgs/5700/sbwtut.html (3 of 4) [1/10/2002 11:55:54 AM]...
Page 123 5700 System Board with TUT USB (2) Mini stereo Connector Line in Mini stereo Audio Connector Mini stereo (line out) Serial Port 6-pin 1394 1394 Connector connector Back to Jumpers privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/sbwtut.html (4 of 4) [1/10/2002 11:55:54 AM]...
Page 124: Hard Drive
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 125 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Back to Jumpers 5.25" Hard Drive http://www.compaq.com/athome/support/msgs/5700/j_hdriv.html (2 of 3) [1/10/2002 11:55:55 AM]...
Page 126 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Back to Jumpers privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/j_hdriv.html (3 of 3) [1/10/2002 11:55:55 AM]...
Page 127 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 128 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Settings may vary depending on vendor. Back to Jumpers CD Drive http://www.compaq.com/athome/support/msgs/5700/dvddrv.html (2 of 3) [1/10/2002 11:55:56 AM]...
Page 129 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Settings may vary depending on vendor. Back to Jumpers privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/dvddrv.html (3 of 3) [1/10/2002 11:55:56 AM]...
Page 130: Ide Hard Drives
Removal & Replacement Jumpers & Switches Specifications Connector Pins Specifications Compaq Presario 5700 Series Personal Computer specifications are listed in the following tables. Select the specification you are interested in from the alphabetical list. Mouse System Memory Power Supply System Specifications...
Page 131 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Typical Seek Time (including settling) Single Track (ms) Average (ms) 11.0 10.5 11.0 10.5 10.5 12.0 Full Stroke (ms) 18.0 22.0 18.0 15.0 20.0 22.0 20.0 Disk Rotational Speed...
Page 132 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Fax/Modem Conexant HCF Supra Express 56i 1.5Mb DSL V.90 56K Data Fax PCI Modem Maximum Data Speed (Kbps) Data V.90, K56Flex, V.34, V.90, K56Flex, V.90, K56Flex, V.32terbo, V.32bis, V.34, V.32terbo, V.34,...
Page 133: System Memory
Removal & Replacement Jumpers & Switches Specifications Connector Pins Specifications Compaq Presario 5700 Series Personal Computer specifications are listed in the following tables. Select the specification you are interested in from the alphabetical list. Diskette Drive Mouse System Memory IDE Hard Drives...
Page 134: System Dma
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series 32 KB 000C8000 000CFFFF unused 64 KB 000D0000 000DFFFF unused 48 KB 000E0000 000EBFFF unused Not available for option cards Can use for UMBs 16 KB 000EC000 000EFFFF 16-bit cacheable, shadowable, read...
Page 135: Power Supply
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series DMA3 B16/B15 Available DMA4 Cascade Channel DMA5 D11/D10 Available DMA6 D13/D12 Modem Audio 0, 3, 7, Disabled DMA7 D15/D14 0, 3, 6, Disabled Modem Audio Power Supply U. S.
Page 136: Diskette Drive
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Storage -40° to 151° F -40° to 66° C Dielectric Voltage Withstand Input to Ground 1500 VAC/1 second Safety Standard UL 1950; CSA 22.2 950; TUV/VDE EN 60 950 (VDE0805/11.91); EMKO-TSE (74-SEC)
Page 137 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Latency Average 100 MB Zip Drive Total formatted capacity (bytes) 100,663,296 Sector size (bytes) Total number of sectors 196,608 Number of reassignable spare sectors Seek times (including settling), ms:...
Page 138 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Number of reassignable spare sectors Seek times (including settling), ms: Average Track-to-track Maximum Average latency, ms 10.2 Motor speed, rpm 2941±5% Motor start time, ms 3000 Track density, tpi 3315 Track width, µm...
Page 139 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Block Size CD-ROM Mode 0 2352 bytes CD-ROM Mode 1 2352, 2340,2336, 2048 bytes CD-ROM Mode 2 2352,2340, 2336, 2048 bytes 2048 bytes Center Hole 15 mm diameter Diameter...
Page 140 Jumpers & Switches Specifications Connector Pins Power Cord Requirements Specifications Compaq Presario 5700 Series Personal Computer specifications are listed in the following tables. Select the specification you are interested in from the alphabetical list. Mouse System Memory Power Supply System Specifications...
Page 141 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series 0010 001F DMA Controller Aliases 0020 Interrupt Controller #1 Control Register 0021 Interrupt Controller #1 Mask Register 0022 003D Interrupt Controller Aliases 0040 0043 Counter/Timer 0044 004F 0050 0053...
Page 142 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series 00A2 00B1 00B2 APM Control 00B3 APM Status 00B4 00BF 00C0 00DF DMA Controller #2 00E0 ESS Index Register 00E1 ESS Data Register 00E2 00E3 DDC2 Registers 00E4 00E5...
Page 143 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series 0170 0177 Secondary IDE Controller 0178 01EF 01F0 01F7 Primary IDE Controller 01F8 0200 0201 Joystick Port 0202 021F 0220 022F Audio Controller 0230 025F 0260 0263 Reserved-Modem use during POST...
Page 144 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series 03D4 03D5 Video: Color 03D6 03D9 03DA Video: Color 03DB 03E7 03E8 03EF Reserved-Serial Port (COM3) 03F0 03F7 Floppy Disk Controller (Primary) 03F6 03F7 IDE Interface (Fixed Disk and CD-ROM)
Page 145 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 146 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Back to Controls and Lights Index privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/front.html (2 of 2) [1/10/2002 11:55:58 AM]...
Page 147 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 148 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Internet Suite Buttons and Keyboard Lights Instant E-Mail Daily Destination My Presario Instant Internet Instant Search Online Marketplace Retail Central Number Lock Light Caps Lock Light Scroll Lock Light...
Page 149 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 150 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Mouse connector Keyboard connector USB (Universal Serial Bus) connectors* Microphone Audio in Audio out IEEE 1394 connector* VGA connector Ethernet RJ45 connector* RJ11 connector to wall* RJ11 connector to telephone*...
Page 151 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 152 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Description 1 Gamepad/Joystick Port 2 USB (Universal Serial Bus) connector 3 IEEE 1394 connector (on select models with DCIC only) Back to Controls and Lights Index privacy and legal statement...
Page 153 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 154 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series If the power-on password is not known, clearing CMOS will disable the power-on password. To clear CMOS, complete the following steps: 1. Complete the preparation for disassembly. Remove the Chassis.
Page 155: Post (Power-On Self-Test) Error Messages
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 156 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Diskette Drive A or B Error Probable Cause Recommended Action Drive A: is present, but fails the BIOS POST 1. Run Setup. diskette tests 2. Replace the signal cables.
Page 157: Keyboard Error
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Probable Cause Recommended Action Type of diskette drive A: not correctly identified 1. Run Setup. 2. Replace the diskette drive. Back to Top Invalid NVRAM Media Type Probable Cause...
Page 158 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Parity Check 2 Probable Cause Recommended Action Parity error found in the I/O bus 1. Run Setup. 2. Replace the ISA board (modem). Back to Top Real Time Clock Error...
Page 159 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series System RAM failed Replace memory modules. Back to Top System Timer Error Probable Cause Recommended Action DMA, timers, etc. Replace the system board. Back to Top UMB Upper Limit Segment Address nnn...
Page 160 Power Cord Requirements Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Utilities TEST program. These error codes help identify possible defective subassemblies. Retest the system after completing each step. If the problem IMPORTANT: has been resolved, do not proceed with the remaining steps.
Page 161: Serial Test Error Codes
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series 802-824 Monochrome Video Test 1101-1109 Serial Test 1201-1210 Modem Communications Test 1700-1799 Hard Drive Test 2402-2480 Video Test 3206 Audio Test 3301-3305 CD or DVD Drive Test 66xx 8601...
Page 162 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Hard Drive Test Error Codes Error Description Recommended Action Code 1700-xx Hard drive ID types test failed The following steps apply to error codes 1700-xx through 1799-xx: 1701-xx Hard drive format test failed 1.
Page 163 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series 1730-x Fixed Disk 0 does not support DMA Mode 1731-x Fixed Disk 1 does not support DMA Mode 1740-x Fixed Disk 0 failed Set Block Mode command 1741-x Fixed Disk 1 failed Set Block...
Page 164 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series 3301-xx DVD drive read test failed The following steps apply to error codes 3305-xx 3301-xx through 3305-xx and 66XX-xx: 66XX-xx 1. Replace the DVD drive and retest.* 2. Check the jumper settings on the DVD drive.
Page 165 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series 2411-xx Video screen memory page test failed 2412-xx Video gray scale test failed 2414-xx Video white screen test failed 2416-xx Video noise pattern test failed The following steps apply to error codes...
Page 166 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Pointing Device Interface Test Error Codes Error Code Description Recommended Action 8601-xx Pointing Device Interface test 1. Replace with a working pointing device and failed retest. 2. Replace the system board and retest.
Page 167 Compaq Presario Maintenance and Service Guide - 5700 Series United States Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721, 5722, 5724, 5726, 5728, 5733, 5735, 5736, 5738, 5745 and 5746...
Page 168 Compaq Presario Maintenance and Service Guide - 5700 Series Illustrated Parts System Unit Mass Storage Cables Boards Fax/Modems Keyboards/Mouse Monitors Return Kits Documentation Boards Description Spare Part Number Processor, Celeron 400 MHz 149268-001 138157-001 433 MHz 138158-001 466 MHz 149267-001...
Page 169: Removal And Replacement
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 170: Zip Drive
Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 171 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/zipcbls.html (2 of 2) [1/10/2002 11:56:04 AM]...
Page 172 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 173: Hard Drives
Connector Pins Removal and Replacement Hard Drives 5.25" drive The Compaq Presario 5700 Series Computers may be equipped with 5.25" or 3.5" form factor hard drives. Refer to the disassembly instructions 3.5" drive appropriate to the model you are servicing.
Page 174 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 175 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Option Card Retainer Graphics Board Fax/Modem Networking Interface Card Memory image not available at this time. Sorry. Processor Processor Retention Clips RTC Battery System Board Cables System Board Parallel Port...
Page 176 DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. © 1998 Compaq Computer Corporation.
Page 177 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series Compaq Presario 5700 Series Personal Computers © 1998 Compaq Computer Corporation privacy and legal statement http://www.compaq.com/athome/support/msgs/5700/notice.html (2 of 2) [1/10/2002 11:56:06 AM]...
Page 178 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
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Page 180 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
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Page 182 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 183 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 184 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 185 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
Page 186 Compaq.com - Compaq Presario Maintenance and Service Guide - 5700 Series United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario 5700 Series Personal Computers Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,...
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Compaq Presario 5700 Series Maintenance & Service Manual

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