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10.1 Troubleshooting
This section of the manual offers suggestions for troubleshooting hardware problems. Please read this section if you encounter a problem
when installing the control panel. If these suggestions do not solve your problem or if you encounter a problem that is not listed here,
contact Gamewell-FCI Technical Support for assistance.
10.2 Troubleshooting Actions
Problem
Trouble message "DBL ADDR" (Double
Address) displays on LCD.
Auxiliary power or notification circuits
have incorrect polarity.
SLC devices are not being recognized
(trouble message "Missing" displays).
SLC devices are not being recognized
(trouble message "Missing" displays on
the annunciator).
GFPS-6S module that has been
physically connected to the panel but is
not being recognized.
10.2.1 Periodic Testing and Maintenance
To ensure proper and reliable operation, it is recommended that system inspection and testing be scheduled monthly or as required by
national and/or local fire codes. Testing should be done by a qualified services representative if a malfunction is encountered.
Before testing:
1.
Notify the fire department and/or central alarm receiving station if an alarm condition is transmitted.
2.
Notify facility personnel of a test so that alarm sounding devices are ignored during the test period.
3.
When necessary, activation of Notification Appliances can be prevented by the DISABLE function.
Testing:
1.
Activate a input via an alarm initiating device and check that the correct outputs activate (Notification).
2.
Appliances sound/flash, relays activate, alarm LED lights). Reset the system.
3.
Repeat for each alarm initiating device.
4.
Momentarily open the following circuits one at a time and check for a trouble signal:
• Notification Appliance (bell) Circuits
• Initiating devices
5.
If new batteries were installed, wait 48 hours before completing this step.
6.
Remove AC power, activate initiating device and check that:
• The ALARM indicator lights
• All active Notification Appliances sound
7.
Measure battery voltage while the Notification Appliances are sounding.
8.
Replace any battery with terminal voltage less than 85% of rating. Reapply AC power and RESET system.
10.2.2 Event History
The Event History can be useful for tracking or recalling a trouble condition.
10.2.3 Built-in Troubleshooting and Testing Tools
The fire control panel has several built-in testing and troubleshooting tools that can be utilized to save time while testing and trouble-
shooting points and SLC devices.
80
Section 10: Testing and Troubleshooting
An address has been assigned to more than one detector. Correct the address following the procedure
described in Section 5.7 for Velociti devices.
Correct polarity. For notification and auxiliary power circuits: When in alarm or powered, terminals labeled
"X" are positive, terminals labeled "O" are negative.
Check hardware connections. If devices are physically connected, make sure wiring is correct (see
Section 5.4). For the main panel, the positive side of device must be connected to terminal 34; the negative
side must be connected to Terminal 33. For SLC devices, make sure the device connects to the SLC loop
via the SLC OUT terminals.
Make sure SLC devices have been addressed properly following the procedure described in Section 5.
For contact monitor modules, which are addressed using DIP switches, the DIP switch must be set to the
correct address before power is applied to the SLC loop. If this procedure is not followed, the device will
have an incorrect address.
Make sure correct polarity has been observed for SLC device wiring. See Section 5.
Check that SLC loop impedance is within the required range.
To measure impedance, use the following procedure.
Disconnect both wires from the terminal block at the panel (SLC devices can remain connected). Measure
the impedance from positive to negative and from negative to positive. Both measurements should be
greater than 500 K ohms. If the installation uses T-taps, test each T-tap individually. Temporarily connect
the positive wire to the negative wire of the SLC loop at the point farthest from the panel (SLC devices can
remain connected). Measure the impedance from positive to negative and from negative to positive. Both
measurements must be less than 50 ohms.
Check the status of the GFPS-6S green LED. If it flashes in the pattern .5 sec. on / .5 sec. off, it is likely
that the GFPS-6S has not been added to the system through programming. JumpStart will add any GFPS-
6Ss connected to the panel. If you have already run JumpStart, GFPS-6Ss can be added manually .
Check that the correct ID for the GFPS-6S module has been set through the DIP switches. Assign ID#1
to the first GFPS-6S and ID#2 to the second GFPS-6S. See Section 4.8.1 for complete details.
If the wiring between the GFPS-6S and the panel is correct, measure the voltage from GFPS-6S Terminal
(+) to Terminal (-). Voltage should be in the range 27.2-27.4V when AC power is present. If the green LED
is not flashing, the likely cause is incorrect wiring from between the GFPS-6S and the panel.
See Section 4.4 for wiring details.
Table 10.1 Troubleshooting Hardware Issues
GWF-7075 Addressable Fire Alarm Control Panel Manual — P/N LS10147-002GF-E:E 06/11/2019
Possible Cause / Suggested Actions
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