Problem solving guide
Other problems
Problem
Food has frozen
together.
The external walls of
the appliance feel
warm.
60
Possible cause and remedy
The food packaging was not dry when loaded in the
freezer.
Use a blunt instrument, e.g. a spoon handle or
plastic scraper, to prise it apart carefully.
This is not a fault. The heat which results from the
cooling process is used to avoid the build-up of
condensation on the appliance.